City customers advised of revenue office closures

02 December 2022

The City’s Revenue Department offices will be closing earlier on 9 December 2022. Customers should consider making use of the City’s e-Services and convenient online payment options where possible. 

The City's Revenue Department offices, including cash receiving, account enquiries and motor vehicle registration and licencing, will be closing earlier on 9 December 2022:

The operating hours for the Liberty Promenade, Table Bay Mall and Lansdowne Corner Mall will be as follows:

Municipal accounts may be paid at any Shoprite/Checkers, Pick n Pay, PEP, Woolworths, USave, Ackermans, Lewis, Top It Up and selected Spar shops. Online payments may be made at www.powertime.co.za or www.easypay.co.za, and motor vehicle licences may be renewed online at https://eservices.capetown.gov.za/

For account payments:

• Online: www.Easypay.co.za or www.powertime.co.za

• EFTs: Select the City as a bank-listed beneficiary. Use only your nine-digit municipal account number as reference

• Retailers: Checkers, Pick n Pay, Shoprite, Spar and Woolworths

• e-Services: Use the City's online e-services portal

• ATM: contact your bank to add the City as an ATM beneficiary

Register on e-Services

• Renew vehicle licences

• Submit water/electricity readings

• Pay municipal accounts online (debit order payment option, only)

• View current account and account history

• Apply to receive accounts via email

• Log service requests

To register for e-Services visit: https://eservices.capetown.gov.za/

Since 1 July 2022, the City has switched to Pay@ as the new online and retailer third-party service provider for fine payments.

Motorists are advised that fines and warrants can now be viewed and paid online at https://www.paythat.co.za/ – this includes fines pre-dating 1 July 2022.

Other electronic payment methods are available by:

• Card: VISA, Mastercard
• EFT: ABSA, FNB, Nedbank, Capitec, Standard Bank
• Scan to Pay: Masterpass, Snapscan, Zapper, FNB, Nedbank, ABSA
  
   
  
  In the event that a motorist wishes to pay their fines in person at a retailer, they can pay at selected Spar shops, if the fine pre-dates 1 July 2022.
  
   
  
  Fines issued as from 1 July can be paid at selected Spar shops, as well as Ackermans, Builder's Warehouse, Game, Makro, PEP, Pick n Pay and Shoprite/Checkers Money Market kiosks.

We thank our customers for their patience during this time and encourage the use of online services.

End

Published by:
City of Cape Town, Media Office